Tech Workforce DataIntroduction
Talent Management -- the ability to consistently recruit, hire, train, and retain qualified people -- is a need that is shared by every American organization of every type. You need the right talent, whether you're picking teams for a game of kickball or selecting staffers to develop the next great app. Indeed, the demand for talent exists irrespective of the sector, industry, size or nature of the entity -- and poses significant challenges regardless of the strength of the economy at any given time.
- hindering the nation’s overall tech capabilities, productivity, and competitiveness on the global scene;
- eroding the strength of the U.S. IT “ecosystem”;
- hampering individual companies’ access to the broadest possible pools of talent;
- impeding individual companies’ efficiency and growth because of the competition for the same narrowly-defined – and therefore shallow -- pool of tech talent;
- frustrating communities’ economic and workforce development efforts;
- preventing talented, experienced, non-degreed individuals from accessing jobs that provide a decent standard of living; and
- disproportionately hurting underrepresented and/or underemployed populations (e.g., Blacks and Hispanics, age 25 years and older, etc.) with graduation rates lower than the national average.
Seattle MSAKey tech occupations
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Cloud Operations Specialist
Cloud Operations Specialist 1: Supports business’s cloud infrastructure and relies heavily on data, networking, and systems administration skills. Typical certification sequence: CompTIA Network+, CompTIA Linux+.
Cloud Operations Specialist 2: Adds customer service and presentation skills to Cloud Operations Specialist 1 role. Typical certification sequence: CompTIA Network+, CompTIA Linux+, AWS Solutions Architect Associate.
IT Business Analyst
Network Security Administrator
Protects and provisions business networks, primarily a business’s sensitive data. Related roles include network technicians (network infrastructure and connectivity troubleshooting) and cybersecurity analysts (protecting system from external intrusions.) Typical certification sequence: Cisco CCENT, Cisco CCNA, Cisco CCNP security exam (full certification not required.)
IT Support Pro
Installs and configures workstations, servers, and IT services, as well supports end users. A generalist position that may branch into specializations of data center or network technicians. Related roles include more advanced systems administrators and network security administrators. Typical certification sequence: CompTIA A+, CompTIA Network+, CompTIA Linux+.
Manages IT services and infrastructure, as well as escalation tier for IT support staff. Although a generalist position, it may branch into specializations over time. Related roles include IT support professionals (lower technical requirements) and network security administrators (focus on networking infrastructure.). Typical certification sequence: CompTIA Network+, CompTIA Linux+, Linux Professional Institute LPIC2.
Network Operations Developer - CRM
Configures and customizes customer relationship management (CRM) or content management system (CMS) platforms. Typical certification sequence: Salesforce Administrator, Salesforce App Builder.
This report includes totalling 1,772,942 data points from 13 measures, collected from 1 public sources (described below). We also estimated 64,115 data points based on our estimation and projection methodology.
Some of the summary data included in the report may not include suppressed data. Data suppression occurs in cases where private, identifying information would be disclosed. In most cases, this does not impact the total values presented in the report, but in cases where there are small industries or areas, data suppressions may reduce the accuracy of the data we can display.